Sun Country Trailers – Privacy Policy

Effective date: Nov 2, 2026

Cynergi3 West, LLC, doing business as Sun Country Trailers ("Sun Country Trailers," "we," "us," or "our"), respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to our website, suncountrytrailers.com, and to communications with us by phone, email, text message, and in person.

Information we collect

• • Information you give us: your name, phone number (including mobile number), email address, mailing address, and details about trailers you are interested in or have purchased.
  • Order and service information: order details, build and pickup information, parts orders, service records, and warranty claims.
  • Communications: messages you send us by email, text, phone, or through our website contact form.
  • Website information: basic technical information such as browser type, device type, and pages visited, collected through cookies or similar tools.

How we use your information

• • To respond to your questions and requests
  • To process and fulfill trailer orders
  • To provide build updates, pickup notices, and scheduling
  • To provide parts, service, and warranty support
  • To send transactional documents by email
  • To operate and improve our website and business
  • To comply with legal obligations

How we share your information

We do not sell your personal information. We share it only as needed to run our business, for example with service providers that help us operate our website, communications, and payment processing; with financing or warranty partners when you request those services; or when required by law. These providers may use your information only to perform services for us. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Text messaging (SMS)

If you agree to receive text messages from Sun Country Trailers, we use your mobile number only to communicate with you about your inquiry, order, build status, pickup, parts, service, and warranty.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.

You can opt out of text messages at any time by replying STOP. Reply HELP for help. Message frequency varies, and message and data rates may apply.

Data security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your choices

• • Text messages: reply STOP to opt out.
  • Email: use the unsubscribe link in any non-transactional email, or contact us.
  • Access, updates, or deletion: contact us to request a copy of, correction to, or deletion of your information, subject to records we must keep by law.

Children's privacy

Our website and services are not directed to children under 13, and we do not knowingly collect their personal information.

Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

Contact us

Sun Country Trailers 6902 W Hadley St, Phoenix, AZ 85043 Phone: 866-887-2453 Email: info@suncountrytrailers.com